
Commercial real estate investors can dramatically increase property valuation with smart amenity planning. It's one of the most undervalued levers in the industry.
Sure, investors who buy in the right markets will always have an advantage. But the investors writing the biggest checks right now aren't just choosing the best markets, they're choosing the best amenities. And one amenity, in particular, keeps popping up:
A pool.
Here's what this article covers — why amenities matter, why pools are the amenity every investor should have, how to hire a commercial pool builder, and how to build a winning amenity strategy for any CRE property.
Here's the thing most investors don't understand...
They view amenities as icing on the cake. Something nice to have if the down payment was spent wisely on location and price. But especially in a tight commercial real estate market, that kind of mentality is losing investors money.
Buildings that can provide evidence of utilization, resident satisfaction, and amenity engagement are commanding valuation premiums and lower risk premiums. Properties without this proof are suffering from valuation compression and higher capitalization rates. That's not nuanced. That's easy dollars on the balance sheet.
Recent research from Altus Group found that "newer, higher-quality buildings with robust amenities produced approximately 2.5 times more NOI than lower-quality buildings."
That's a HUGE spread.
And it's not going away. When polled about what amenities they expected from landlords in the next two years, 85% of Cushman & Wakefield tenants said they expected higher-end amenities.
Expectations are rising. And property owners that don't have the amenities tenants are looking for will soon be left behind.
Amenities tenants are valuing the most? Pool access.
Not all amenities are created equal.
Just because a bunch of shiny new features get tacked on doesn't mean a property will outperform comparable units without them. Here are four reasons why a pool makes the cut for most commercial real estate investors.
Pool amenities:
A study from property management company Greystar found pools were one of the top amenities renters wanted across every major US city — including New York, Chicago, and Boston.
Installing a pool doesn't automatically win tenants. But when done correctly, it puts a property in a better position than those without one.
Making sure the right pool contractor is on the team can mean the difference between a money-making asset and a money pit. Pools bring immense value to a property when done correctly, but done incorrectly can lead to some serious budget headaches.
That's why having a commercial-focused pool builder on the team is so important. Speaking of which… let's dig into building the perfect amenity stack.
Successful real estate investors don't build random amenities. They have a strategy.
That strategy should start with understanding the target renter. Renting to young professionals? They might prefer a pool over a basketball court. Renting to families? They might prefer a playground.
Once the property type and target tenant are established, it's time to explore amenities that increase 'dwell time' (how long people spend on the property).
A: The most common amenity stack starts with a pool. Then add:
This allows tenants to spend time with friends while taking care of their health. Instead of feeling like something they have to do, working out feels like socializing.
When tenants enjoy the amenities, they tend to stay longer. And according to Cushman & Wakefield's Experience per Square Foot research, those tenants are 40% more likely to grow their lease.
When properties are growing rents and units leased instead of losing them, NOI skyrockets.
Not to mention, it costs three times more to replace a tenant than to keep them. Every day a property isn't vacant is money in the bank. And creating a world-class amenity stack is a surefire way to keep tenants spending more days at the property.
The commercial real estate landscape is tilting in favor of Class A and A+ properties:
There are certainly many amenities that help properties stand out from the pack. But commercial pools are one of the best bang for the buck additions to make when growing NOI.
THE BOTTOM LINE: Smart amenity planning is one of the most undervalued levers in commercial real estate investing.
Pools are the obvious choice for increasing a property's value.